Richa Dholi Appointed as Head of Marketing, Credit Cards at Kotak Mahindra Bank
Richa Dholi joins Kotak Mahindra Bank as Head of Marketing, Credit Cards, bringing more than a decade in marketing across banking, technology and advertising.
The Move
- New role
- Head of Marketing, Credit Cards
- Company
- Kotak Mahindra Bank
- Previously
- Global Marketing Director, Qure.ai
- Announced
- October 30, 2026
By the Numbers: Kotak Mahindra Bank
- Years in marketing
- 12
- Credit Cards team
- 35
- Employees
- 88,085
- Debt raised
- $650 million
Data: Crustdata, as of October 30, 2026
Kotak Mahindra Bank has appointed Richa Dholi as Head of Marketing, Credit Cards. Dholi arrives with more than 15 years of professional experience, more than a decade of it in marketing, and joins from Qure.ai, where they served as Global Marketing Director.
A Track Record In Marketing
Since starting out in 2009, Dholi has built a career that spans banking, technology and advertising. The most recent chapter was at Qure.ai, where the role of Global Marketing Director began in February 2025. Before that came a stint leading social media and new age content at HDFC Bank, brand strategy work as a vice president at Wunderman Thompson South Asia and a role as Senior Brand Manager at Koo.
Agency and consulting experience forms the foundation. After an early role as Account Supervisor at Ogilvy, Dholi moved to Capgemini and rose from Senior Marketing Consultant to Marketing Lead, then returned to Ogilvy as Planning Director. McCann is also part of that agency background. Dholi holds a Masters in Marketing, according to Crustdata people data.
Why It Matters For Kotak Mahindra Bank
Established in 1985, the Kotak Mahindra Group is one of India's leading financial services conglomerates. Its flagship company was the first non-banking finance company in India to become a bank, after receiving a banking license from the Reserve Bank of India. The Group's offerings span commercial banking, stock broking, mutual funds, life insurance and investment banking for individuals and corporates.
Crustdata company data shows Kotak Mahindra Bank employs 88,085 people, up 4.4% over the past 12 months, with 85,379 based in India. The bank raised $650 million in post-IPO debt on August 18, 2026, and announced the acquisition of Deutsche Bank’s India Retail Business on June 30, 2026.
What's Next
In the new role, Dholi will lead marketing for the Credit Cards business, a unit of 35 people. The appointment comes as the bank continues to build its marketing bench. The function has welcomed 18 joiners in the past year, including a Senior Vice President Marketing in April 2026 and a Vice President Marketing in May 2026. Kotak Mahindra Bank has also posted 40 Marketing job listings since July 30.
Hiro News tracks leadership moves across go-to-market teams every day. People, company and job data in this story comes from Crustdata.
Questions and Answers
Who is the new Head of Marketing, Credit Cards at Kotak Mahindra Bank?
Richa Dholi has been appointed Head of Marketing, Credit Cards at Kotak Mahindra Bank, starting in October 2026. Dholi joins from Qure.ai, where they served as Global Marketing Director.
What is Richa Dholi's background?
Dholi has more than 15 years of experience, including more than a decade in marketing. The career includes senior roles at Qure.ai, HDFC Bank, Wunderman Thompson South Asia and Ogilvy, as well as a rise from Senior Marketing Consultant to Marketing Lead at Capgemini.
What does Kotak Mahindra Bank do?
Kotak Mahindra Bank is part of the Kotak Mahindra Group, one of India's leading financial services conglomerates, established in 1985. The Group's offerings span commercial banking, stock broking, mutual funds, life insurance and investment banking.
· people and company records, retrieved October 30, 2026. Source: Crustdata.